Terms and conditions

Company name:
Nikola Jónová
Headquartered:
Česká 12
463 12  Liberec 
Česká repulika

registered in the Trade Register of the City Council of Liberec identification number 03064689
for the sale of goods via on-line shop and from July 8, 2014 is registered for VAT under number CZ9159112721

account:
670100-2211804585/6210
IBAN CZ6062106701002211804585
SWIFT BIC BREXCZPP

mBank, organizační složka
Futurama, Sokolovská 668/136D
186 00 Praha 8
Česká republika

General provisions
The customer confirms that trading conditions for the supply of goods declared by the seller. Relations between the buyer and seller are subject to these terms and conditions, which are also binding on both parties.

Ordered goods
The selected product can be ordered in the e-shop, stating the order number. Products may be withdrawn in person, see contact. The contract goods specified in the purchase contract - order. The order is also a sales contract, when the purchase agreement is the delivery. The contract of sale requires formal confirmation by the seller.

Order Confirmation
The order will be confirmed within 24 hours by e-mail to send the goods will also be informed by e-mail. In case of doubt, we will contact you.

Packing and Shipping
Goods may be sent by registered post (after receipt of payment on account, which will give you at the binding order) or via cash on delivery Czech post or transportation services.

Returns
Goods can be returned without giving any reason within 14 days after purchase. The goods must be in original condition and free of defects that can not be classified as a claim see below.

Returns and Warranty
The entire range are guaranteed for two years. When otherwise please first contact by email or phone.
Any complaints we will process an individual agreement with you and in accordance with applicable regulations.
For defects caused by the carrier guarantees.


The warranty does not cover:
a) defects caused by improper handling
b) if the product was damaged mechanically


How to claim:
1st) the claim must be exercised in writing
Second) claimed goods sent by or as a package (not COD) to the vendor
3rd) in return shipment to paste a copy of its claim with your address, proof of purchase of the goods claimed
Your complaint will be filled as soon as possible and no later than 30 days from the date of application.

Privacy
Personal data necessary for the delivery of the goods are confidential and will be used only for the execution of the contract with the buyer and will not be disclosed to any third party.